Speaking Healthcare with a Group of CX Healthcare Consultants


The pandemic has accelerated the tempo and scale of digital transformation in healthcare. From supply of care to safety to medical collaboration, know-how is on the coronary heart of right now’s fashionable healthcare group. For the CX Americas Healthcare Observe, it’s about serving to healthcare prospects leverage Cisco know-how to extend enterprise worth, take away burdens and transfer healthcare ahead, sooner.

Making use of strengths, enhancing outcomes

Well being techniques face a number of challenges, together with mountains of technical debt, staffing points and useful resource constraints, guide and fragmented workflows, and sometimes, a scarcity of entry to holistic, real-time information insights. They should deal with short-term burdens whereas occupied with long-term strategic modifications to seek out medical and operational efficiencies by way of new know-how.  In brief, technological enchancment can’t anticipate a gradual week.

That’s why our Observe leverages Cisco’s strengths in safety, community infrastructure and collaboration to enhance well being and enterprise outcomes in hospitals, clinics, labs, and affected person care settings. We all know that you simply want change that’s properly thought out, properly applied, and properly adopted.

Our aim as a apply is to all the time lead with technique to make sure that the options we offer are tailor-made to our prospects and constructed from a healthcare perspective. That will help you on this journey, we’ve added three new options to our strong healthcare portfolio. They embrace Medical Gadget Segmentation, INFRAM Evaluation and Built-in Care Workshops. Every of those presents mix the worth of Cisco merchandise with confirmed experience in healthcare operations and IT technique led by centered healthcare supply groups.

Area experience drives innovation

These groups perceive the complexities and scale to drive sustainable healthcare innovation. They’ve area experience on the supplier, consulting, and payor sides of the home, making them ultimate companions when creating technique and deploying the required know-how.

With greater than 200 mixed years of healthcare IT expertise, the CX Americas Healthcare Observe workforce has labored with massive and small healthcare techniques, rural and concrete healthcare organizations, healthcare consulting corporations and healthcare non-profits. This consists of notables corresponding to Advocate Aurora, Ascension, Epic, GE Healthcare, Halifax Well being Techniques, HIMSS, Nordic Consulting, and Wellstar Well being Techniques. Moreover, every of our Answer Architects and Enterprise Improvement Managers on the workforce haven’t any fewer than10 years of healthcare expertise.

We’ve managed the design of lots of of latest services and clinics, enterprise-wide implementations, consolidation of collaboration methods, deployment of digital care options, mergers and acquisition actions, catastrophe restoration and enterprise continuity methods, and extra.

Accelerating worth, eradicating burdens

Our mixture of know-how and healthcare operations expertise permits us to assist our prospects speed up time to enterprise worth and scale back burdens.

At the moment, we’re main digital transformation technique discussions with a number of main payors and suppliers. For a significant payor within the Midwest US, we carried out a Contact Heart Technique workshop to assist them scale back complexity, simplify upkeep, transfer sooner and finally develop a blueprint for his or her future. The work we outlined collectively will assist to extend buyer and worker satisfaction and be certain that the interactions are a value-add to affected person care.

Equally, a significant Southern US analysis hospital had tried to phase their community a number of instances with out having the ability to full the work. We engaged with them and outlined a very completely different strategy. They’re now properly on their technique to implementing a brand new community segmentation technique and shoring up their total safety technique.

We’re additionally serving to quite a few prospects to assume by way of the know-how at their disposal and be certain that it really solves the issue at hand, whereas setting them up with extensible know-how for future use instances.

Let’s discuss

It’s not sufficient to know what to do subsequent, and who you need to be as a company; you additionally must know methods to operationalize these methods, in addition to overlay and transfer up the stack right now along with your know-how and investments to realize your required outcomes.

Attain out to us right now at CXhealthcareBD@cisco.com and allow us to discuss healthcare with you.  Additionally, go to our Cisco Healthcare business web site for extra on CX healthcare options, and comply with our #HealthcareNow weblog collection.


Associated Hyperlinks:

Opening the Digital Entrance Door to Healthcare

Securing Medical Gadgets and Affected person Information from Cyberattacks

Utilizing INFRAM to Modernize Right this moment’s Healthcare