Knowledge Governance Has a Critical Branding Downside – Atlan


The story of the place knowledge governance began and the way all the things went fallacious

Of all of the duties that I’ve accomplished within the knowledge trade, knowledge governance has actually been my least favourite. 

Laura B. Madsen, Disrupting Knowledge Governance

If you hear the phrase “knowledge governance”, what’s the very first thing you assume? Guidelines or insurance policies? Processes or administration? Management?

Knowledge governance is seen as a restrictive, bureaucratic, controlling course of — a set of restrictions dropped down from on excessive to decelerate your work. And the fact is, that’s typically the way it truly works inside organizations.

As somebody who works in knowledge governance, this makes me a bit unhappy. Governance shouldn’t be one thing that the people of knowledge should concern. At its coronary heart, knowledge governance isn’t about management. It’s about serving to knowledge groups work higher collectively.

So let’s break down why knowledge governance is having an id disaster, what it was truly envisioned as a long time in the past, and the way we will save the reputations of knowledge stewards all over the place.

The place did knowledge governance come from?

Knowledge governance was constructed on actually cool ideas. However in case you seek for the historical past of knowledge governance, you most likely gained’t get very far. There aren’t actually any assume items tracing it again to some ridiculously early time (assume knowledge’s roots in 20,000-year-old bones or the census’ origin in historic Egypt).

A part of the reason being that, properly, knowledge governance isn’t horny. Few folks can stifle their yawns lengthy sufficient to delve into its current, not to mention its previous. To make issues harder, knowledge governance got here out of knowledge stewardship, a phrase that sounds much more dense and technical.

Written mentions of “knowledge governance” (blue) and “knowledge stewardship” (crimson) since 1990. (Picture created with Google Ngrams.)

Although “knowledge governance” took off within the mid-2000s, the thought of taming and defending knowledge (aka “knowledge stewardship”) has been round since knowledge blew up a decade earlier.

Knowledge stewardship happened to attach the techie world of knowledge with the non-techie world of enterprise. As Laura Madsen wrote, “Knowledge stewards have been meant to assist solidify the squishy… They communicate the language of IT and translate that again to the enterprise. The function requires the persistence of a kindergarten trainer and the flexibility to efficiently negotiate a hostage scenario.”

At its core, knowledge stewardship, and later governance, was all about collaboration and democratization. Knowledge stewards acted as a bridge between folks and course of. They deftly navigated corporations by way of the issues that come up with utilizing knowledge, and introduced readability and order to the intimidating new world of huge knowledge.

Knowledge governance right now: management, not collaboration

Although knowledge governance grew out of this concept of collaboration, it’s not often been carried out in that manner. In the present day, it’s seen extra as a solution to impose management.

Knowledge governance initiatives are often framed round safety and danger — we’ve to manipulate our knowledge to lower our danger.

It’s no marvel that corporations concern knowledge dangers. As knowledge has grown, the principles and expectations round it have skyrocketed. With fixed information about privateness breaches, persons are changing into extra attentive to how their private knowledge is protected. In 2018, there was a “international looking on knowledge governance”, because of a number of huge knowledge breaches that destroyed the credibility and inventory values of manufacturers like Equifax, Fb, Marriott, and Yahoo. Consequently, new knowledge compliance necessities (e.g. GDPR and CCPA) are popping up every single day.

In the present day, corporations wish to lower the chance of exhibiting confidential knowledge to the fallacious particular person, dangerous knowledge getting used to make huge choices, and violating essential laws. To forestall these missteps, knowledge is surrounded by advanced safety processes and restrictions, all dictated by a distant knowledge governance workforce.

Extra knowledge governance, extra agility?

Through the years, knowledge governance has misplaced its id. We concern it, however we must be celebrating it — as a result of basically it’s about creating higher knowledge groups, not controlling them.

In truth, the extra folks begin trusting knowledge governance, the extra they’ll truly be capable to obtain. Sounds iffy? Let’s begin with an instance.

At Atlan, we began out as an information workforce ourselves. Again then we didn’t know what knowledge governance was. We simply knew that we needed to tackle huge “knowledge for good” initiatives, like making a SDG monitoring platform for the United Nations or opening 10,000 new clear gas distribution facilities.

The issue was, every single day was chaos. We had collaboration overload, the place folks spent extra time making an attempt to entry or perceive the information than truly utilizing it. Our Slack was stuffed with messages like “Why is knowledge lacking for 721 geographies?” or “Why are these dashboards exhibiting totally different numbers?”

Examples of Slack messages from a data team
Examples of Slack messages from our knowledge workforce

So we labored to repair these points, constructing inside knowledge instruments and higher processes for collaboration. Quickly sufficient, we realized that we have been conducting initiatives twice as quick with groups that have been one-third our regular measurement. We even constructed India’s nationwide knowledge platform, accomplished by an 8-member workforce in simply 12 months. We by no means would have been ready to do that with out the precise tooling and cultural practices governing our workforce and knowledge.

I feel that the extra that organizations begin believing in and investing in — relatively than dreading — true knowledge governance, the extra they’ll be capable to obtain. This implies implementing governance instruments and processes which are agile and collaborative, relatively than a top-down governance workforce someplace asserting, “Right here’s how it’s good to take into consideration definitions”.

The info governance renaissance within the fashionable knowledge stack

In his weblog in regards to the fashionable knowledge stack, Tristan talked about knowledge governance lagging behind the remainder of the fashionable knowledge stack. He wrote, “Governance is a product space whose time has come… With out good governance, extra knowledge == extra chaos == much less belief.

I feel his phrases echo the broader sentiment of knowledge groups and practitioners within the fashionable knowledge stack. As knowledge groups change into extra mainstream, and the fashionable knowledge stack has made it simpler to ingest and rework knowledge, the shortage of knowledge governance practices is likely one of the prime boundaries stopping knowledge groups from being agile and driving affect.

This has introduced us to a second of redemption for knowledge governance. For the primary time, the necessity for governance is being felt bottom-up by practitioners, as an alternative of being enforced top-down as a result of regulation.

This bottom-up adoption is a chance for us to lastly get knowledge governance proper. Nonetheless, fashionable knowledge governance for the fashionable knowledge stack will look very totally different from its predecessor — and because of this we’ll have to vary the best way we method knowledge governance implementations.

The paradigm shift that knowledge governance wants right now

Data governance: the paradigm shift we need
From knowledge governance to “knowledge and analytics” governance

“Knowledge” isn’t the one asset that must be ruled anymore. 

We’re shifting to an ecosystem the place knowledge belongings are extra than simply tables — they’re additionally dashboards, codes, fashions, and extra. All these belongings want holistic types of governance.

From a centralized method to a decentralized, community-led method

Centralized knowledge steward–based mostly, top-down governance fashions gained’t work anymore.

The office is altering. Prime-down cultures are getting eroded and workers crave goal in all the things they do, so simply telling folks to do one thing gained’t work anymore. The info governance of the longer term must be basically practitioner-led.

I virtually consider this as an information group, relatively than knowledge governance, the place practitioners really feel an obligation to create reusable belongings in order that they may also help different group members.

From an afterthought to part of day by day workflows

Up to now decade, knowledge governance was all the time utilized as an afterthought. Knowledge practitioners would ship initiatives as they have been, then return later and add knowledge governance necessities dictated by top-down mandates.

Within the new world, knowledge governance gained’t be an afterthought. As a substitute, it will likely be a normal that’s an integral a part of the “delivery workflows” for knowledge practitioners.

Let’s rebrand knowledge governance

The trendy knowledge stack is a grasp in rebranding new classes. Up to now yr alone, we’ve created Headless BI, Reverse ETL, Knowledge Observability, and lots of extra areas. The motion that has fascinated me most is “analytics engineering”, which modified the thought of knowledge cleansing and transformation and gave a complete group of individuals the next goal.

I’ve an ask of our group… Let’s lastly rebrand knowledge governance and provides it the rightful place and respect it deserves in our stacks. Let’s make it sound like what it’s meant to be — a set of practices that incredible knowledge groups will observe.

I don’t fairly know what the brand new model and title for contemporary knowledge governance must be, but it surely must align with the basic reorientation of governance as a bottom-up, community-led, practitioner motion.

Perhaps it must be referred to as Knowledge Enablement, Neighborhood-Led Knowledge Governance, or the Knowledge-Product Mindset? Perhaps the Knowledge Steward function must be subsumed within the Knowledge Product Supervisor function? Perhaps Knowledge Governance Managers must be rebranded as Knowledge Neighborhood Managers or Knowledge Enablement Managers and be a part of the broader knowledge platform groups?

There’s a lot chance, so I’d love to listen to from extra folks. What do you assume?

This text was initially printed on In the direction of Knowledge Science.

Header picture: Dimitry Anikin on Unsplash