Harvard Pilgrim Well being Care Notifies People of Privateness Incident


CANTON, Mass., Might 23, 2023 /PRNewswire/ — On April 17, 2023, Point32Health, the father or mother group of Harvard Pilgrim Well being Care (“Harvard Pilgrim“) and Tufts Well being Plan, recognized a cybersecurity ransomware incident on its laptop programs and is working with third-party cybersecurity specialists to conduct a radical investigation into this incident and remediate the scenario. 

Sadly, the investigation recognized indicators that knowledge was copied and brought from Harvard Pilgrim programs between March 28, 2023, and April 17, 2023. Harvard Pilgrim is taking this incident extraordinarily severely and deeply regrets any inconvenience this incident could trigger. 

Harvard Pilgrim decided that the recordsdata at challenge could comprise private info and/or protected well being info belonging to present and former subscribers and dependents, and present contracted suppliers. The investigation revealed that the next info might doubtlessly be within the recordsdata at challenge: names, bodily addresses, cellphone numbers, dates of beginning, medical insurance account info, Social Safety numbers, supplier taxpayer identification numbers, and scientific info (e.g., medical historical past, diagnoses, remedy, dates of service, and supplier names). At this level, Harvard Pilgrim just isn’t conscious of any misuse of non-public info and guarded well being info because of this incident, however nonetheless has begun notifying doubtlessly affected people to supply them with extra info and assets.  

The discover consists of info on steps people can take to guard themselves in opposition to potential fraud or id theft. Harvard Pilgrim can also be providing complimentary id safety and entry to 2 (2) years of credit score monitoring companies for doubtlessly affected people. Harvard Pilgrim recommends that people recurrently monitor their credit score stories, account statements and profit statements and promptly report any suspicious or fraudulent exercise to the entity with which the account is maintained and the right regulation enforcement authorities, together with the police and their state lawyer common.  

In response to this incident, Harvard Pilgrim is taking steps to implement further knowledge safety enhancements and safeguards to higher shield in opposition to comparable occasions sooner or later. Harvard Pilgrim is, and has all the time been, dedicated to prioritizing the safety of the information entrusted to it.  

Harvard Pilgrim has established a devoted name middle for people to contact with questions. The decision middle may be reached at (888) 220-5517 (toll free), Monday by way of Friday from 9:00 a.m. to 9:00 p.m. ET, excluding U.S. holidays. Extra info can also be posted on Harvard Pilgrim’s web site at https://www.harvardpilgrim.org/

SOURCE Harvard Pilgrim Well being Care